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🔒 Privacy Policy & Data Protection (GDPR)

Crousty Tac respects your privacy and is committed to protecting your personal data in accordance with the General Data Protection Regulation (EU 2016/679 - GDPR) and national data protection laws.

✨ Summary: We collect only the minimum information needed to prepare and deliver your meal. We do not sell your data or use cross-site tracking cookies.

1. Data Controller

The entity responsible for processing your personal data is:

Crousty Tac — 203 Rue des Martyrs de la Résistance, 76150 Maromme
Phone: 02 35 75 51 82

2. Data Collected & Purpose

When you place an order, we collect:

Customer Name: To call or identify your order when ready.
Mobile Phone Number: To link your order ticket and send readiness alerts.
Dining Preference & Table Code: To direct preparation to the correct table or the takeaway counter.
Order Details & Special Notes: Cooking instructions, dietary notes, and items ordered.
Optional Feedback & Ratings: To continuously monitor meal quality and improve recipes.

3. Legal Basis for Processing

Data processing is based on Contractual Necessity (fulfilling your food order) and Legitimate Interest (operational food preparation and quality oversight).

4. Data Retention

Order records and feedback are kept in our secured operational database for a maximum of 180 days (6 months), after which they are automatically purged or anonymized.

5. Cookies & Local Storage

Our website strictly uses:

Functional Session Cookies: To keep authorized staff logged into the Kitchen and Admin panels.
Language Cookie: To remember your language preference (French or English).
Browser Local Storage: To store your active basket on your device while you browse the menu.

In accordance with CNIL (French Data Protection Authority) guidelines, these functional items are strictly necessary for the service and exempt from consent banners. We do not use advertising or third-party tracking pixels.

6. Your Rights

Under GDPR, you have the right to access, rectify, or request deletion of your personal data at any time. To exercise these rights, please contact the restaurant directly at the counter or by phone at 02 35 75 51 82.